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System status

Viroan platform status

States are set by hand by the Viroan team

Last set

No known problems

The team has not recorded a problem with any service listed below.

Status

Marketplace and catalogueNo known issue

Product pages, certificates and search in the buyer app.

Sign-in and accountsNo known issue

Signing in, signing up and account settings.

Orders and licencesNo known issue

Buying a licence, issuing it, and the library of products you hold a licence for.

Licence check for MetaTrader buildsNo known issue

The service a protected MetaTrader build contacts to activate and check its licence.

CertificationNo known issue

Building, scanning and testing the versions creators submit, before a person reviews them.

Creator StudioNo known issue

Submitting products, editing product pages and creator settings.

WebsiteNo known issue

viroan.com, including this page.

The Viroan team sets these states by hand when it learns of a problem. Nothing on this page is measured automatically, so a problem can begin before it is shown here.

Incident history

Incidents the Viroan team has recorded, newest first. Times are in UTC.

No incidents recorded.

If something is not working

Write to support@viroan.com or call +48 452 750 527. Tell us what you were doing and when, so we can check it against this page.

How we inform you about security incidents

A security incident that affects how the service works is listed here like any other incident. If a personal data breach is likely to put your rights at risk, we notify the supervisory authority and, where the risk is high, we tell you directly, as the GDPR requires (Privacy Policy, section 11).

To report a vulnerability or a suspected compromise of your account, write to security@viroan.com.